GridMenu

Information We Collect

We collect information you provide directly to us, including when you create an account, upload menu content, communicate with us, or otherwise use our services.

This may include account details, contact information, menu content, images, and other information you choose to provide.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process transactions and manage accounts
Communicate with you about your account or our services
Improve, develop, and optimise our products and user experience
Ensure security, prevent abuse, and comply with legal obligations

Analytics and Cookies

GridMenu uses essential cookies provided by our authentication provider (Supabase) to keep you securely signed in.

For analytics, we use a privacy-friendly approach that does not store IP addresses or other directly identifiable information. Instead, we use a short-lived identifier stored in your browser’s local storage to estimate unique visitors and understand general usage patterns.

You can choose whether to allow analytics when you first visit the site via the consent banner. You can change your choice at any time by clearing your browser storage for this site and revisiting the banner, or by contacting us using the details below.

Aggregated and Anonymised Data

We may generate aggregated, anonymised, or statistical data derived from the use of our services. This data:

Does not identify you or your business
Cannot reasonably be used to re-identify individuals
Is used to understand trends, improve our services, and develop new features

Such aggregated or anonymised data may also be used by GridMenu for research, benchmarking, analytics, reporting, and commercial purposes, including the development of data-driven products or insights.

Customers retain ownership of their original content. GridMenu retains ownership of aggregated, anonymised, or derivative data generated through the operation of the platform.

Information Sharing

We do not sell or disclose your personal information to third parties except:

To service providers who process data on our behalf (such as hosting, authentication, or analytics providers), under appropriate safeguards
Where required by law or legal process
With your explicit consent

We do not share identifiable customer data for third-party marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure (HTTPS) connections in production and secure, HTTP-only cookies for authentication sessions provided by Supabase.

Your Rights

Depending on your location and applicable law, you may have rights including:

The right to access your personal data
The right to correct or update inaccurate data
The right to request deletion of your personal data
The right to object to or restrict certain processing activities

To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Material changes will be communicated where required by law.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

privacy@gridmenu.ai